BBNeh

Get help with BBNeh.

Use the right support path for account deletion, password recovery, subscriptions, billing, and account access.

Email support

Account deletion

Email [email protected] from the email address used for your BBNeh account. Use the subject “Delete my BBNeh account”.

Password recovery

Open the newest BBNeh password recovery email. If the link expired, request a new email in the app or contact [email protected].

Subscriptions and billing

If you subscribe through Google Play, manage, cancel, or restore your subscription in Google Play subscriptions. Deleting your BBNeh account does not automatically cancel billing.

General questions

For general account questions and product feedback, email [email protected].

What not to send

  • Do not send passwords, verification codes, children’s names, photos, or care records.
  • Support may ask you to verify account ownership before changing or deleting account data.